Welcome to the King's ITS ticket request system. Tickets submitted are entered into a queue that is actively monitored and addressed according to priority, impact, and resources. Our ticketing system is the most effective way of having your questions answered, concerns address, and issues resolved.

Thank you for using our ticketing system!

During this pandemic period all in-person support requires a scheduled visit. Note that all emergency tickets will be investigated and resolved immediately; if you need to speak with a technical support person call 519-518-0526 or 1-800-265-4406 ext 7100. Should our staff be unavailable due to other calls please leave a voice message for a prompt response. For live chat support click here