Due to the additional workload associated with remote and blended learning and working from home, a response to your ticket may take up to three business days. We ask for your patience as our team works as efficiently as possible to appropriately triage and address the higher volume of tickets being submitted. We also ask that you do not replicate any previously submitted tickets nor email the ticket details to any members of our team. Any concerns around the urgency of your ticket or response time can be sent to David Thuss, Manager of Infrastructure, at