Tickets submitted are entered into a queue that is actively monitored and addressed according to priority, impact, and resources. Our ticketing system is the most effective way of having your questions answered, concerns addressed, and issues resolved.

With considerations to public health and government orders, at this time in-person support is by appointment only.

If you need to speak with a technical support person call 519-518-0526 or 1-800-265-4406 x7100. Should staff be unavailable or on other calls please leave a voice message for a prompt response.

During business hours live chat is available here: